Advancing Digital and Financial Engagement: A Scientometric Analysis of Web Accessibility in Fintech Payment Systems for Diverse Users

The rapid proliferation of Fintech innovations has revolutionized financial services, presenting both opportunities and challenges. In this context, ensuring web accessibility of these innovative systems becomes paramount to ensure inclusive access for diverse user demographics. As financial technology continues to revolutionize the global payment landscape, ensuring web accessibility for diverse users becomes increasingly paramount. This paper presents a Scientometric analysis of the current state of web accessibility in Fintech payment systems, focusing on the inclusivity of diverse users’ groups. In recent times, this scientometric analysis has been emerging as an engaging approach to assess the efficacy of specific areas of study, offering dynamic visualizations and figures across various dimensions of information retrieval. It serves as a valuable tool for consolidating literature-based evidence from diverse scientific databases. Notably, the Web of Science and Scopus databases have been used to collect publications till 2023, facilitating research into Web accessibility in South Asian Nations. The findings reveal a notable trajectory in web accessibility research in recent years. The research aims to assess the current landscape of web accessibility research based in South Asian nations using the scientometric analysis. The analysis revealed a significant upward trend in publications on web accessibility, with the number of papers increasing in 2023. A total of 38 authors in Scopus and 41 authors in Web of Accessibility actively contributed to the research. Furthermore, the publications garnered 144 citations in Web of Science and 27citations in Scopus and also fetched the top cited papers on the mentioned topic. The overall research presented that web accessibility for diverse users within the South Asian Nations is a burgeoning field with considerable potential for future exploration. The paper also tries to establish that ensuring web accessibility in fintech payment system for various users in the South Asian nations aligns with the Sustainable Development Goal 10 (Reduced Inequalities), by promoting inclusive and equitable access to financial services, thus contributing to the overarching goal of reducing disparities within and among countries.